Terms and Conditions
These terms of service constitute a legally binding agreement (the “Agreement”) between you and
My Limousine WLL., a company with its registered office at Flat No. 10; Building No. 2; Zone 55;
Othman Bin Affan St. 91; Al-Aziziya, Doha-Qatar (Registration number 1723752) (“My Limousine”,
“we”, “us” or “our”), by which expression includes our legal representatives, administrators,
successors-in-interest, permitted assigns and affiliates (“Affiliates”).
This Agreement governs your use of the My Limousine applications, website, call centre and
technology platform (collectively, the “My Limousine Platform”). In many jurisdictions, the right to
operate the My Limousine Platform is licensed by My Limousine Inc. to its relevant Affiliates, and
the relevant Affiliate in your jurisdiction provides you the right to access and use the My Limousine
Platform in your jurisdiction. Where no Affiliate exists in your jurisdiction but use of the My
Limousine Platform is available to you, the right to access and use the My Limousine Platform will
be provided to you by our Affiliate in the United Arab Emirates, My Limousine Networks FZ-LLC.
Where you access the My Limousine Platform to use mobile top-up, the right to access and use the
My Limousine Platform for mobile top up is provided by My Limousine Networks FZ LLC.
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE My Limousine
PLATFORM. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS
AGREEMENT, YOU MAY NOT USE OR ACCESS THE My Limousine PLATFORM.
Your access and use of the My Limousine Platform constitutes your agreement to be bound by this
Agreement, which establishes a contractual relationship between you and My Limousine. My
Limousine may immediately terminate this Agreement with respect to you, or generally cease
offering or deny access to the My Limousine Platform or any portion thereof, at any time for any
reason without notice.
Supplemental terms may apply to certain Services (as defined below), such as policies for a
particular event, loyalty programme, activity or promotion, and such supplemental terms will be
disclosed to you in connection with the applicable Services. Supplemental terms are in addition to,
and shall be deemed a part of, this Agreement for the purposes of the applicable Services.
Supplemental terms shall prevail over this Agreement in the event of a conflict with respect to the
My Limousine may amend this Agreement from time to time. Amendments will be effective upon
My Limousine’s posting of an updated Agreement at this location or the amended policies or
supplemental terms on the applicable Service. Your continued access or use of the My Limousine
Platform after such posting constitutes your consent to be bound by this Agreement, as amended.
Our collection and use of personal information in connection with the My Limousine Platform is as
may provide to a claims processor or an insurer any necessary information (including your contact
information) if there is a complaint, dispute or conflict, which may include an accident, involving
you and a third party provider and such information or data is necessary to resolve the complaint,
dispute or conflict.
The My Limousine Platform
The My Limousine Platform provides a digital network which functions as a marketplace where
persons (“Users”) who seek personal transportation services, the delivery of goods, products,
restaurant meals, e-payment services, and/or logistics services (“Services”) can be matched with
persons , including drivers )“Captains”) who can provide the Services. Each User shall create a User
account that enables access to the My Limousine Platform. Any decision by a User to make use of or
accept Services is a decision made in such User’s sole discretion. Each Service provided by a Captain
or other third party provider to a User shall constitute a separate agreement between such persons.
With respect to restaurant meals, My Limousine is a business where the food is prepared by
independent restaurants (our " Restaurant Partners") and delivered by Captains.
Materials posted on the My Limousine Platform are not intended to amount to advice on which
reliance should be placed. We therefore disclaim all liability and responsibility arising from any
reliance placed on such materials by any visitor to the My Limousine Platform, or by anyone who
may be informed of any of its contents.
We aim to update the My Limousine Platform regularly and may change the content at any time. If
the need arises, we may suspend access to the My Limousine Platform and the Services or close
them indefinitely. Any of the material on the My Limousine Platform or the Services may be out of
date at any given time, and we are under no obligation to update such material.
YOU ACKNOWLEDGE THAT NEITHER My Limousine NOR ITS AFFILIATES PROVIDE
TRANSPORTATION, FUNCTION AS A TRANSPORTATION, A TRANSPORTATION, OR OWN ANY
VEHICLES FOR TRANSPORTATION, THAT ALL SUCH SERVICES ARE PROVIDED BY
INDEPENDENT THIRD PARTY CONTRACTORS WHO ARE NOT EMPLOYED BY My Limousine OR
ANY OF ITS AFFILIATES.
Subject to your compliance with this Agreement, My Limousine grants you a limited, non-exclusive,
non-sub-licensable, revocable, non-transferrable license to: (i) access and use the My Limousine
Platform on your personal device solely in connection with your use of the My Limousine Platform;
and (ii) access and use any content, information and related materials that may be made available
through the My Limousine Platform, in each case solely for your personal, non-commercial use. Any
rights not expressly granted herein are reserved by My Limousine and My Limousine’s licensors.
Third Party Services and Content.
The My Limousine Platform may be made available or accessed in connection with third party
services and content (including advertising) that My Limousine does not control. You acknowledge
and content. My Limousine does not endorse such third party services and content and in no event
shall My Limousine be responsible or liable for any products or services of such third party
providers. Additionally, Apple Inc., Google, Inc., and/or their applicable international subsidiaries
and affiliates will be third-party beneficiaries to this contract if you access the My Limousine
Platform using applications developed for Apple iOS or Android-powered mobile devices,
respectively. These third party beneficiaries are not parties to this contract and are not responsible
for the provision or support of the My Limousine Platform in any manner. Your access to the My
Limousine Platform using these services or applications is subject to terms set forth in the
applicable third party beneficiary’s terms of service.
My Limousine Platform Ownership.
The My Limousine Platform and all rights therein are and shall remain My Limousine’s property or
the property of My Limousine’s licensors. Neither this Agreement nor your use of the My Limousine
Platform convey or grant to you any rights: (i) in or related to the My Limousine Platform except for
the limited license granted above; or (ii) to use or reference in any manner My Limousine’s company
names, logos, product and service names, trademarks or services marks or those of My Limousine’s
Provision of the Services.
You acknowledge that portions of the Services may be made available under My Limousine’s various
brands or request options, including transportation request brands, the logistic request brands and
the e-wallet brand.
You also acknowledge that the Services may be made available under such brands or request options
by or in connection with: (i) certain Affiliates; or (ii) independent third party contractors, including
transportation network company drivers or holders of similar transportation permits,
authorizations or licenses.
It is at My Limousine’s discretion which brands or request options are made available to you.
Use of the My Limousine Platform
In order to use most aspects of the My Limousine Platform, you must register for and maintain an
active personal User account (“Account”). You must be at least 18 years of age to obtain an Account.
Account registration requires you to submit to My Limousine certain personal information, such as
your name, address, mobile phone number, gender and age. You agree to maintain accurate,
complete, and up-to-date information in your Account. Your failure to maintain accurate, complete,
and up-to-date Account information may result in your inability to access and use the My
Limousine Platform, including your ability to request access to your personal information or to opt
in or out of marketing preferences, or My Limousine’s termination of this Agreement with you.
You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a
lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to
the general public (whether posted to a public form or otherwise), unless expressly permitted by My
Limousine; (iii) may be disabled by My Limousine at any time for any reason without liability to My
Limousine; (iv) may only be used pursuant to the specific terms that My Limousine establishes for
such Promo Code; (v) are not valid for cash; (vi) may expire prior to your use and (vii) My Limousine
may establish additional terms relating to specific promotions. My Limousine reserves the right to
withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by
you or any other user in the event that My Limousine determines or believes that the use or
redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable
Promo Code terms or this Agreement.
As part of your User account, My Limousine may provide you with or allow you to create a “My
Limousine Code,” a unique alphanumeric code for you to distribute to friends, family and other
persons (each a “Referred User”) to become new Users (“Referred Users”) or Captains (“Referred
Captains”). My Limousine Codes may only be distributed for promotional purposes and must be
given away free of charge. You may not sell, trade, or barter your My Limousine Code. You are
prohibited from advertising My Limousine Codes, including but not limited to on Google, Facebook,
Twitter, Bing and Craigslist or on any other digital platform or website owned or controlled by you
or any other person. My Limousine reserves the right to deactivate or invalidate any My Limousine
Code at any time in My Limousine’s sole discretion.
As part of your User account, My Limousine may provide you with access to a feature in the My
Limousine application which may allow you to: (i) manage payment for Services; (ii) add and store
pre-paid credit balance (“My Limousine Credit”); and/or (iii) transfer My Limousine Credit to or
receive My Limousine Credit from other Users, against payment of any applicable My Limousine
Fees and subject to any limits on the number of transfers or the amount of My Limousine Credit you
can send and/or receive, which Fees and limits may be modified by My Limousine from time to time.
When transferring My Limousine Credit balance to another User, the amount transferred and the
applicable My Limousine Fees (if any) will be deducted from your User account balance and will be
transferred to the other User. Once the request for the transfer of My Limousine Credit is
completed, the transfer cannot be cancelled or otherwise reversed. You agree that in providing you
with this feature, My Limousine is merely enabling the transfer of My Limousine Credit balance and
is no way responsible for the actions of the individual Users, including the reason for which My
Limousine Credit is transferred by or to you.
You may be entitled to purchase bundles of My Limousine Credit (“My Limousine Bundles”) or you
may receive trip discounts ("Trip Discounts") or service discounts (“Service Discounts”) that you can
apply toward payment of certain Services.
My Limousine Bundles, My Limousine Credits, Trip Discounts and Service Discounts are only valid
for use on the My Limousine Platform, and are not transferable or redeemable for cash and may only
be used for certain Services. My Limousine Bundles, Trip Discounts and Service Discounts cannot be
combined, and if the cost of your ride exceeds the applicable credit or discount value we will charge
your payment method on file for the outstanding cost of the trip.
Additional restrictions on My Limousine Bundles, My Limousine Credits, Trip Discounts and Service
Discounts may apply as communicated to you in a relevant promotion or specific terms. My
Limousine may cancel, or vary the terms, relating to any My Limousine Bundles, My Limousine
Credits, Trip Discounts or Service Discounts at any time in its sole discretion.
From time to time, My Limousine may offer you incentives to refer new Users to the My Limousine
community (the “Referral Program”). These incentives may come in the form of My Limousine
Credits, Trip Discounts and/or Service Discounts, and My Limousine may set or change the
incentive types, amounts, terms, restrictions, and qualification requirements for any incentives in
its sole discretion.
The ability to access mobile top up services is made available to you through the My Limousine
Platform and is subject to change and availability. My Limousine is providing the right to buy
airtime (subject to these terms) as agent for the relevant local mobile operator. You agree to this
and the following as a condition of purchasing vouchers for airtime through the My Limousine
You will be required to input the mobile number to which any top up is to be credited into the
appropriate place(s) on the My Limousine Platform. You are responsible for ensuring that the
mobile number has been correctly entered. You will also be required to select the top up amount to
be credited to the mobile number. My Limousine shall not be liable to you in any way with respect
to the top up generally, the specific mobile number entered nor the top up amount credited.
The top up mobile recharge cost will change depending on the denominations indicated on the My
Limousine Platform. The total cost, number recharged and the relevant mobile operator will be
shown on the My Limousine Platform. All top up transactions are final and cannot be modified or
removed once you have entered the relevant top up information on the My Limousine Platform.
By becoming a User, you agree to receive communications from us, including via e-mail, text
message, calls, and push notifications. You agree that texts, calls or pre-recorded messages may be
generated by automatic telephone dialling systems (where allowed by and in compliance with local
law). Communications from My Limousine, its affiliated companies and/or Captains, may include
but are not limited to: operational communications concerning your User account or use of the My
Limousine Platform or Services, updates concerning new and existing features on the My Limousine
Platform, communications concerning promotions run by us or our third- party partners, and news
concerning My Limousine and industry developments. Standard text messaging charges applied by
your cell phone carrier will apply to text messages we send. If you no longer wish to receive
promotional or marketing-related communications by text message, please contact
Charges and Payments
As a User, you agree to pay any amounts charged by My Limousine (the “My Limousine Fee”) (if
applicable in your jurisdiction) and amounts charged by Captains or other independent third party
provider for providing Services to you (“Charges”).
After you have received Services from a Captain or other independent third party provider, My
Limousine: (i) may facilitate your payment of the applicable Charges on behalf of the Captain as
such Captain’s limited payment collection agent and (ii) may collect any applicable My Limousine
Fee directly from you or, in the case of a cash payment, from the relevant Captain. Payment of the
Charges and My Limousine Fee in the above manner shall in all cases be considered the same as
payment made directly by you to the Captain or other independent third party provider or to My
Limousine, as applicable. Charges and My Limousine Fees will be inclusive of applicable taxes where
required by law, including any VAT or sales tax. Charges and My Limousine Fees paid by you are
final and non-refundable, unless otherwise determined by My Limousine.
All Charges and My Limousine Fees are due immediately and payment will be facilitated by My
Limousine using the preferred payment method designated in your Account, after which My
Limousine or a Captain, as applicable, will send you a receipt by email. If your primary Account
payment method is determined to be expired, invalid or otherwise not able to be charged, you agree
that My Limousine may, on its own behalf, and as the Captain’s limited payment collection agent,
use a secondary payment method in your Account, if available.
As between you and My Limousine, My Limousine reserves the right to establish, remove and/or
revise My Limousine Fees at any time in My Limousine’s sole discretion. Charges may also be varied
or revised at any time without your consent. Further, you acknowledge and agree that Charges and
My Limousine Fees applicable in certain geographical areas may increase substantially during times
of high demand. My Limousine will use reasonable efforts to inform you of Charges and My
Limousine Fees that may apply, provided that you will be responsible for Charges and My Limousine
Fees incurred under your Account regardless of your awareness of such Charges or My Limousine
Fees, as applicable, or the amounts thereof.
Repair or Cleaning Fees.
You shall be responsible for the cost of for damage to, or necessary cleaning of, Captain vehicles and
property resulting from use of the My Limousine Platform under your Account in excess of normal
“wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Captain
reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by My
Limousine in My Limousine’s reasonable discretion, My Limousine reserves the right to facilitate
payment for the reasonable cost of such Repair or Cleaning on behalf of the Captain using any of
your payment methods. Such amounts will be transferred by My Limousine to the applicable
Captain and are non-refundable.
With respect to your use of the My Limousine Platform and your participation in the Services, you
agree that you will not: (i) impersonate any person or entity (ii) stalk, threaten, or otherwise harass
any person (including other Users making simultaneous use of the Service), or carry any weapons
(iii) violate any law, statute, rule, permit, ordinance or regulation (iv) interfere with or disrupt the
Services or the My Limousine Platform or the servers or networks connected to the My Limousine
Platform (v) post information or interact on the My Limousine Platform or with respect to Services
in a manner which is false, inaccurate, misleading (directly or by omission or failure to update
information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented,
threatening, harassing, or illegal (vi) use narcotics or alcohol (vii) use the My Limousine Platform in
any way that infringes any third party’s rights, including but not limited to: intellectual property
rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or
privacy (viii) post, email or otherwise transmit any malicious code, files or programs designed to
interrupt, damage, destroy or limit the functionality of any computer software or hardware or
telecommunications equipment or surreptitiously intercept or expropriate any system, data or
personal information (ix) forge headers or otherwise manipulate identifiers in order to disguise the
origin of any information transmitted through the My Limousine Platform (x) “frame” or “mirror”
any part of the My Limousine Platform, without our prior written authorization or use meta tags or
code or other devices containing any reference to us in order to direct any person to any other web
site for any purpose (xi) modify, adapt, translate, reverse engineer, decipher, decompile or
otherwise disassemble any portion of the My Limousine Platform or any software used on or for the
My Limousine Platform (xii) rent, lease, lend, sell, redistribute, license or sublicense the My
Limousine Platform or access to any portion of the My Limousine Platform (xiii) use any robot,
spider, site search/retrieval application, or other manual or automatic device or process to retrieve,
index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or
presentation of the My Limousine Platform or its contents (xiv) link directly or indirectly to any
other web sites (xv) transfer or sell your User account, password and/or identification to any other
party (xvi) discriminate against or harass anyone on the basis of race, national origin, religion,
gender, gender identity, physical or mental disability, medical condition, marital status, age or
sexual orientation (xvii) cause any third party to engage in the restricted activities above. In the
event that you undertake in any of the above while participating in Services, a Captain shall be
permitted to refuse to provide you Services or, if such Services have commenced, a Captain shall be
permitted to refuse to continue to provide you Services.
Disclaimers; Limitation of Liability; Indemnity
THE My Limousine PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” My
Limousine DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY, NOT EXPRESSLY SET OUT IN THIS AGREEMENT, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN ADDITION, My Limousine MAKES NO REPRESENTATION, WARRANTY, OR
GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR
AVAILABILITY OF THE My Limousine PLATFORM, SERVICES OR ANY OTHER SERVICES
REQUESTED THROUGH THE USE OF THE My Limousine PLATFORM, OR THAT THE My Limousine
PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE. My Limousine AND ITS AFFILIATES DO
NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF CAPTAINS. YOU AGREE
THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE My Limousine PLATFORM AND
SERVICES, AND ANY SERVICE REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY
WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
My Limousine and its Affiliates are not responsible for the conduct, whether online or offline, of any
User, Captain Restaurant Partner, mobile operator , or any other third party. You are encouraged to
use a reasonable degree of sensibility and caution when interacting with other Users, Captains or
any other third party.
We are not required to procure insurance for, nor are we responsible for private belongings,
including the loss of private belongings as a result of theft or snatching or because the belongings
are left a vehicle.
By using the My Limousine Platform and participating in the Services, you agree to accept such risks
and agree that My Limousine is not responsible for the acts or omissions of Users, Captains,
Restaurant Partners, mobile operators, or any other third party.
You acknowledge that My Limousine may have its own insurance coverage from which you may
benefit. In the event thereof, you agree to provide proper notification of an insurance claim and
accept the benefit of any insurance service provided at your own risk and you hereby acknowledge
that My Limousine is not acting as a broker in connection therewith, nor does it provide any
guarantees, warranties or any other assurances in connection therewith.
My Limousine and its Affiliates expressly disclaim any liability arising from the unauthorized use of
your User account. Should you suspect that any unauthorized party may be using your User account
or you suspect any other breach of security, you agree to notify us immediately.
Location data provided by the My Limousine Platform is for basic location purposes only and is not
intended to be relied upon in situations where precise location information is needed or where
erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or
environmental damage. Neither My Limousine, nor its Affiliates nor any of its content providers,
guarantees the availability, accuracy, completeness, reliability, or timeliness of location data
tracked or displayed by the My Limousine Platform. Any of your information, including
geolocational data, you upload, provide, or post on the My Limousine Platform may be accessible to
My Limousine, selected partners and relevant Captains.
LIMITATION OF LIABILITY.
My Limousine AND ITS AFFILIATES AND ITS PARTNERS SHALL NOT BE LIABLE FOR INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING
LOST PROFITS, LOST DATA, PERSONAL INJURY OR PROPERTY DAMAGE RELATED TO, IN
CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE My Limousine
PLATFORM OR SERVICES, EVEN IF My Limousine HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. My Limousine AND ITS AFFILIATES AND ITS PARTNERS SHALL NOT BE LIABLE
FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON
THE My Limousine PLATFORM OR THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE
My Limousine PLATFORM OR THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP
BETWEEN YOU AND ANY CAPTAIN OR OTHER THIRD PARTY PROVIDER, EVEN IF My Limousine
OR ITS AFFILIATES OR ITS PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. My Limousine AND ITS AFFILIATES AND ITS PARTNERS SHALL NOT BE LIABLE FOR
DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE
CONTROL. YOU ACKNOWLEDGE THAT CAPTAINS PROVIDING TRANSPORTATION SERVICES
REQUESTED THROUGH SOME REQUEST BRANDS MAY OFFER RIDESHARING OR PEER-TO-PEER
TRANSPORTATION SERVICES AND MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED.
IN NO EVENT SHALL My Limousine’S AND/OR AN AFFILIATE’S AND/OR A PARTNER’S TOTAL
LIABILITY TO YOU IN CONNECTION WITH THE My Limousine PLATFORM, THE SERVICES, ANY
WEBSITE OR APPLICATION LINKED THERETO, ANY MATERIAL POSTED ON THE FOREGOING OR
ACTS OR OMISSIONS OF RESTAURANT PARTNERS OR OTHER PARTNERS FOR ALL DAMAGES,
LOSSES AND CAUSES OF ACTION EXCEED TWO THOUSAND UNITED STATES DOLLARS OR
EQUIVALENT AMOUNT IN ANOTHER CURRENCY.
THE My Limousine PLATFORM MAY BE USED BY YOU TO REQUEST AND SCHEDULE THE
SERVICES WITH CAPTAINS BUT YOU AGREE THAT My Limousine, ITS AFFILIATES, RESTAURANT
PARTNERS AND OTHER PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY TO YOU RELATED
TO ANY SERVICE PROVIDED TO YOU BY CAPTAINS OTHER THAN AS EXPRESSLY SET FORTH IN
THIS AGREEMENT. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 6 DO NOT PURPORT
TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED
UNDER APPLICABLE LAW.
You agree to indemnify and hold My Limousine, its Affiliates, Restaurant Partners and other
partners and their officers, directors, employees and agents harmless from any and all claims,
demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection
with: (i) your use of the My Limousine Platform and the Services or services or goods obtained
through your use of the My Limousine Platform; (ii) your breach or violation of this Agreement
or(iii) your violation of the rights of any third party, including Captains.
General Rules on Competitions, Contests and Giveaways
Unless otherwise specified, My Limousine will conduct all competitions, contests and giveaways
(each a “Competition”) as described in this section and by entering or participating in a
Competition, each entrant or participant (“Entrant”) agrees to these rules whether or not any
separate additional specific terms apply to the Competition.
When entering or participating in a Competition, an Entrant may be eligible for a prize specified in
the corresponding promotional material (the “Prize”). My Limousine may reject an entry at its own
discretion, provided that such rejection will not conflict with applicable law.
The Prize is non-transferable, non-exchangeable and no cash alternative is offered. In the event of a
Prize being unavailable, My Limousine reserves the right to offer an alternative prize of equal or
greater value if circumstances beyond My Limousine’s control makes it necessary to do so. To the
extent permitted by law, the Competition Winner will be responsible for any and all taxes incurred
in relation to receipt of the Prize.
Participation in a Competition does not automatically mean that the Entrant has won the Prize. A
winning entry (the “Competition Winner”) will be chosen by random draw (performed by a
computer process or supervised by an independent third party) or by a panel of individuals
adjudicating the entries. Reasonable efforts will made to contact the Competition Winner but if the
Competition Winner cannot be contacted or fails to reply to My Limousine’s communication within
the communicated timeframe, My Limousine reserves the right to offer the prize to the next eligible
Entrant. My Limousine will not be liable if the Prize does not reach the Competition Winner for
reasons beyond My Limousine’s reasonable control.
Without prejudice to the “Disclaimers; Limitation of Liability; Indemnity” section, neither My
Limousine nor any Affiliates or Partners involved in a Competition will accept responsibility or
liability for any errors, omissions, interruptions, deletion, or unauthorized access to Competition
entries, or entries lost or delayed whether or not arising as a result of server functions, virus, bugs,
or other causes outside My Limousine’s, an Affiliate’s and/or a Partner’s control. IN NO EVENT
SHALL My Limousine’S AND/OR AN AFFILIATE’S AND/OR A PARTNER’S TOTAL LIABILITY TO
ANY ENTRANT FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION IN CONNECTION WITH
ANY COMPETITION OR ANY MATERIAL PUBLISHED IN RELATION TO A COMPETITION EXCEED
THE MONETARY VALUE OF THE PRIZE.
My Limousine reserves the right to cancel or amend the Competition and any associated terms and
conditions. Any changes will be notified to the Entrants as soon as reasonably practical. If these
terms do not, or do not clearly, cater for a solution to any matter which may arise, then My
Limousine shall have the sole discretion to decide finally on any such matter. My Limousine’s
decisions on any aspect of the Competition is final and binding and no correspondence will be
entered into about it.
You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the
breach, termination, enforcement, interpretation or validity thereof or the use of the My Limousine
Platform or Services (collectively, "Disputes") will be settled by binding arbitration between you and
any relevant Affiliate in your jurisdiction, or between you and My Limousine Networks FZ-LLC if no
other Affiliate is incorporated in your jurisdiction, except that each party retains the right to seek
injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or
threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade
secrets, patents or other intellectual property rights. You acknowledge and agree that you and My
Limousine are each waiving the right to a trial by jury or to participate as a plaintiff or class in any
purported class action or representative proceeding. Further, unless both you and the relevant
Affiliate otherwise agree in writing, the arbitrator may not consolidate more than one person's
claims, and may not otherwise preside over any form of any class or representative proceeding. If
this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section
will be deemed void. Except as provided in the preceding sentence, this "Dispute Resolution"
section will survive any termination of this Agreement. This “Dispute Resolution” section applies to
all Disputes (as defined below) between you and My Limousine and/or any of its Affiliates.
Arbitration Process and Rules.
Any dispute, conflict, claim or controversy arising out of or broadly in connection with or relating to
the My Limousine Platform or this Agreement, including those relating to its validity, its
construction or its enforceability (any “Dispute”) shall be first mandatorily submitted to mediation
proceedings under the International Chamber of Commerce Mediation Rules (“ICC Mediation
Rules”). If such Dispute has not been settled within sixty (60) days after a request for mediation has
been submitted under such ICC Mediation Rules, such Dispute can be referred to and shall be
exclusively and finally resolved by arbitration under the Rules of Arbitration of the International
Chamber of Commerce (“ICC Arbitration Rules”). The ICC Rules' Emergency Arbitrator provisions
are excluded. The Dispute shall be resolved by one (1) arbitrator to be appointed in accordance with
the ICC Rules. The place of both mediation and arbitration shall be in the city in which the
applicable Affiliate with which you have a Dispute has its registered office. The language of the
mediation and/or arbitration shall be English, unless you do not speak English, in which case the
mediation and/or arbitration shall be conducted in both English and your native language. The
existence and content of the mediation and arbitration proceedings, including documents and briefs
submitted by the parties, correspondence from and to the International Chamber of Commerce,
correspondence from the mediator, and correspondence, orders and awards issued by the sole
arbitrator, shall remain strictly confidential and shall not be disclosed to any third party without the
express written consent from the other party unless: (i) the disclosure to the third party is
reasonably required in the context of conducting the mediation or arbitration proceedings; and (ii)
the third party agrees unconditionally in writing to be bound by the confidentiality obligation
Choice of Law.
This Agreement is governed by and construed in accordance with the laws of the jurisdiction in
which the relevant Affiliate is incorporated, without giving effect to any conflict of law principles,
except as may be otherwise provided in supplemental terms applicable to your region.
Claims of Copyright Infringement.
Claims of copyright infringement should be sent to My Limousine at email@example.com
My Limousine may give notice by means of a general notice on the My Limousine Platform,
electronic mail to your email address in your Account, or by written communication sent to your
address as set forth in your Account. You may give notice to My Limousine by written
communication to My Limousine's email address at legal@My Limousine.com.
You may not assign or transfer your rights under this Agreement in whole or in part without My
Limousine’s prior written approval. You give your approval to My Limousine for it to assign or
transfer its rights and obligations under this Agreement in whole or in part, including to: (i) a
subsidiary or affiliate; (ii) an acquirer of My Limousine’s equity, business or assets; or (iii) a
successor by merger. No joint venture, partnership, employment or agency relationship exists
between you, My Limousine or any Captain as a result of the contract between you and My
Limousine or use of the My Limousine Platform.
If any provision of this Agreement is held to be illegal, invalid or unenforceable, in whole or in part,
under any law, such provision or part thereof shall to that extent be deemed not to form part of this
Agreement but the legality, validity and enforceability of the other provisions in this Agreement
shall not be affected. In that event, the parties shall replace the illegal, invalid or unenforceable
provision or part thereof with a provision or part thereof that is legal, valid and enforceable and that
has, to the greatest extent possible, a similar effect as the illegal, invalid or unenforceable provision
or part thereof, given the contents and purpose of this Agreement. This Agreement constitutes the
entire agreement and understanding of the parties with respect to its subject matter and replaces
and supersedes all prior or contemporaneous agreements or undertakings regarding such subject